Servicing South West & Western Sydney | Ph: 0425 263 531

In-House Support Services

In-House Support Services

Person-Centred Support. Real Choice. Real Independence. Real Life.

At We R Family Disability Support, we believe support should fit your life — not the other way around.


Our In-House Support Services are designed to give participants and families the highest level of personalised care, delivered by a small, consistent, and highly qualified team who truly get to know you.

Whether you’re seeking daily living support, community participation, help around the home, or a trusted partner to walk alongside your NDIS journey, we're here to make your day-to-day life easier, safer, and more enjoyable.

Because when you have the right support, your world opens up.

What Is In-House Support?

In-House Support means you receive dedicated, ongoing assistance from WeR Family staff — not outsourced contractors.

Our team becomes part of your support circle, offering:

  • Hands-on daily living assistance

  • Skill building

  • Community access

  • Behaviour support integration

  • Capacity-building support

  • Transportation

  • Household assistance

  • Social & emotional support

This all happens in your home, your way, on your schedule.

Our focus is always:
✔ Choice
✔ Control
✔ Safety
✔ Respect
✔ Consistency
✔ Family-centred care


Our In-House Support Services

Below is a breakdown of everything we can support you or your loved one with.

1. Daily Living & Personal Care

Support tailored to the participant’s age, abilities, and goals, including:

  • Morning & evening routines

  • Personal hygiene & grooming

  • Meal preparation & feeding

  • Medication reminders

  • Support with swallowing difficulties

  • Toileting & continence support

  • Hoist transfers & mobility assistance

  • Sleepover / active overnight support

We maintain dignity, privacy, and safety at all times.


2. Community Access & Social Participation

Helping participants build confidence, independence, and a strong sense of belonging:

  • Attending appointments

  • Social outings & events

  • Sports, recreation & hobbies

  • Shopping and errands

  • Visiting friends, cafés, and community activities

  • Travel training & independent mobility

We support participants to engage, connect, and thrive.

3. Capacity Building & Skill Development

Supporting participants to learn the skills they need for daily life:

  • Emotional regulation & communication

  • Household tasks & routines

  • Cooking & nutrition awareness

  • Developing healthy habits

  • Hygiene routines

  • Independence building for teens & young adults

  • Transitioning into employment, school, or community programs

Every skill is taught at the participant’s pace, in a supportive and encouraging way.


4. Household & Domestic Support

We help keep your home organised, safe, and functional:

  • Light cleaning & tidying

  • Laundry & linen

  • Meal planning & cooking

  • Organising routines

  • Home safety tasks

  • Support during family stress or transitions

A clean, calm environment makes life easier for everyone.


5. Transport Assistance

Safe, reliable transport to help you get where you need to go:

  • Medical and therapy appointments

  • School, day programs, work or training

  • Community outings

  • Shopping and errands

Our team is fully licensed, trained, and insured.


6. Social, Emotional & Behavioural Support (Alongside Behaviour Specialists)

Our support workers work closely with behavioural practitioners to:

  • Implement behaviour support plans

  • Provide consistent emotional reassurance

  • Reduce anxiety triggers

  • Build safer routines

  • Support emotional regulation

  • Develop positive habits

  • Create structure and predictability

We take a gentle, strengths-based approach that prioritises safety and connection.


7. 24/7 Support Options

For participants requiring higher levels of care:

  • Regular in-home shifts

  • Extended block shifts

  • Overnight support

  • Weekend support

  • Holiday or respite support

We are here to help maintain stability for families requiring ongoing assistance.


Why Families Choose WeR Family

✔ A Small, Dedicated Team

One team, consistent faces. No revolving door of staff.

✔ Trauma-Informed & Neuro-Affirming

Respectful, calm, and responsive support every step of the way.

✔ Custom Matchmaking

We pair participants with support workers who match their personality, needs, and communication style.

✔ Family-Centred Approach

We work with the whole family unit, not just the participant.

✔ Holistic Support

We collaborate across all areas: behaviour support, therapy teams, schools, carers, and family goals.

✔ Experienced with Complex Needs

Including autism, ADHD, psychosocial disability, intellectual disability, challenging behaviours, and high-level care requirements.

Ready for Truly Personalised, Family-Centred Support?

We would love to support you and walk alongside you.

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